Versand

Shipping Policy

At FritzNeo, we are committed to delivering your order quickly, safely, and efficiently. We currently ship only to the United Kingdom and Germany.

Shipping Information

• Free Insured & Tracked Shipping on all orders.
• Order Processing Time: 1–2 business days.
• Estimated Delivery Time:
  • United Kingdom: 2–5 business days
  • Germany: 3–7 business days

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery.

Please note that delivery estimates are provided as guidelines and may vary due to courier operations, customs processing, public holidays, severe weather, or other circumstances beyond our control.

Shipping Restrictions

At this time, we ship exclusively to customers located in the United Kingdom and Germany.

Need Help?

If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to assist you.

Contact Information

Email: support@fritzneo.com
Phone: +44 7450 107436
Address: Unit 4 Western Units, Bovey Tracey, TQ13 9JJ, United Kingdom
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK Time)